After Sharing Banking Details with Fake Opay Customer Care, Abuja Lady Lost N35,000

Hauwa Aliyu, an Abuja-based lady has narrated to WikkiTimes how she was scammed by a fake Opay customer care page on Twitter.

The lady had shared her banking details with the page following a glitch she experienced on March 2. Shortly after sharing her details, the sum of N35,000 was deducted from her account. That’s not all. The page blocked her afterwards.

“They asked me to send my account number, screenshot of my balance and my pin. Immediately they blocked me,” she told WikkiTimes.

Hauwa could not provide evidence of conversations between her and the fake Opay page since she had been blocked for further contact. 

“They blocked me. I can’t see the chat anymore,” she recounted, adding she later contacted the Opay banking official account on the same platform and she was advised to change her PIN and never disclose it again. 

“They said I should try change my pin and Opay will never ask for my pin,” Hauwa explained. She revealed that the account that scammed her was later suspended by Twitter.

A screenshot proving that Twitter suspended the account

Femi Hanson, spokesperson for Opay, told WikkiTimes the fintech company has always advised consumers to be watchful of fake accounts on social media.

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He said those banking online have frequently reported fake accounts. Hasnson, however, asked WikkiTimes to share the victim’s details, saying Opay’s Anti-fraud team would reach out to her to handle the issue. 

His words : “Iam not aware of this. However, customers have always been informed to take note of these fake pages and we have constantly reported these pages. 

“Kindly share details of the customer that was defrauded. The Anti-fraud team will reach out to her.”

The spokesman also noted that the official Opay’s account on Twitter is Opay_NG and not otherwise.


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