One month after Oladele John, a Twitter user purchased a N30,000 internet subscription from Mobile Telephone Network (MTN), the network provider is yet to activate the plan.
WikkiTimes had earlier reported that the subscriber was denied using the subscription he purchased via his Guaranty Trust Bank (GTB) account. John, in a tweet, claimed that the transaction was successful but the service provider failed to activate the subscription.
Earlier today John tagged WikkiTimes in a tweet, calling out MTN to “do the needful.” John affirmed that his money is hanging between MTN and its Wema bank account.
The last time he contacted MTN, he was told to expect a result in 24 hours. This was after he had contacted his bank to enquire about the transaction.
“Everything came to success as shown on the myMTNapp and my bank transaction receipts were received as successful,” he added. “I noticed data was not immediately activated. I called @Mtn180 and they responded it will be activated within 24hrs’.
However, WikkiTimes openly contacted MTN in a tweet after the service provider failed to respond to a direct message earlier sent.
Subsequently, MTN responded, requesting the affcetd number and other details.