Kuda Bank, a Nigerian fintech company, has released parts of N15,000 belonging to Destiny Ebibibowei Okutu, an undergraduate student of Enugu State University.
This comes barely a week after WikkiTimes reported that the bank had been withholding the student’s money since November. The money, Okutu told WikkiTimes, was a refund from Jumia, an online shopping company.
He had purchased an earbud from Jumia on November 3, but demanded a refund after discovering that it was faulty.
Yesterday, Okutu contacted WikkiTimes saying the bank had refunded N7,000 out of the N15,000.
“I was checking my emails and saw a reversed message of my money,” the undergraduate student told WikkiTimes. “And I decided to check my account balance because the status changed to resolved”
Okutu said he was not alerted about the refund, though it reflected in his account balance. Although, he explained that he had abandoned the account following the incident.
“I switched to Union Bank because of my unresolved issues with Kuda,” he said. “I’m grateful to WikkiTimes’ impactful story and their strong professional journalism.”
As of press time, Kuda Bank had not replied to an email inquiry asking why the money had not been fully reversed.